At Interior Care, our long-established core values guide everything we do as a company. By adhering to our clear and concise leadership principles, we have been able to build our company, our service and our leadership role in the industry.

Our Core Values:

Respect for People in General

We maintain a business environment built on mutual respect, openness, and individual integrity while working with customers, employees, suppliers, contractors and community organizations.

Integrity

We conduct our business affairs and community relations in a way that emulates the very highest standards of honesty and ethical behaviour. This practice extends to all applicable laws and regulations which help make our communities strong. As owners and staff, we are honest in our dealings with customers, competitors, suppliers, and the community.

Excellence in Service Quality

We pursue carpet, upholstery and floor care innovation using high-quality products while striving to deliver superior business results to our customers. Our quest for excellence also extends to our national service accounts where we focus on quality control and communication. At Interior Care we continuously search for new ways to improve everything we do.

Collaboration Strengths

Our company has developed its industry contacts and leadership over 48 years of service by actively participating in the development of industry standards and maintenance practices governing the educational programs for textile flooring and upholstery maintenance by the Institute of Cleaning and Restoration (IICRC). As such, we have a deep knowledge, understanding and expertise of floor products and maintenance which provides an additional advantage of partnering with Interior Care. Our company culture focuses on successful collaboration with our customers, suppliers and industry associations. We maintain this focus to discover and develop continuous maintenance solutions that will benefit all of our partners.

Our Specific Functional Strengths as a Company Include:

Industry Knowledge & Standards

• Required equipment to perform specific task
• Cleaning products that are recommended by the manufacturer
• Green Cleaning industry standards and practices
• Quality control methods and procedures
• Internal training programs to support safety and services

Commercialization

• Internal customer service staff to coordinate work and follow-up
• A well equipped fleet of vehicles to meet customer needs
• Well trained on site technicians to support customer requirements
• A company operating in every major Canadian City
• Coordinated team with a track record of success working with major corporations
• Established relationships with flooring manufacturers
• Health and safety policies and procedures
• Liability insurance coverage and W.S.I.B. compliance
• Strong managed care relationships in the Canada

Communication, Customer & Community Support

• A national communication reach
• Daily quality assurance communication process
• Software systems to help manage customer relations
• 24 four hours per day, 7 day a week - support service
• Emergency Service – rapid response
• Support and involvement in community building